• Simultaneous multi-protocol support — NXTFOX and Virtual NXT (TCP/IP) receivers plus an SMS modem, all connected at once, with live per-device connection status always visible on the main screen.
• Full industry-standard signal support (SIA/Contact ID) — recognizes 240+ event and restoral codes out of the box, not just a handful of basics.
• Nothing is ever silently dropped — even an unrecognized signal is logged and flagged, never discarded.

• Built-in duress/coercion protection — password verification uses shuffled decoy choices plus a separate duress code, with no confirmation pop-up that could cost critical seconds during a hostage situation.
• Automatic illegal open/close detection — flags any arm/disarm outside a site’s scheduled hours without operator guesswork.
• Site testing mode — technicians or customers can put a site on test so real maintenance work doesn’t trigger false dispatches.
• Phone-reported — Call-in alarms logged the same way as real signals, for a complete record either way.

• Automatic “failed to test” detection — flags any client who hasn’t reported in on schedule, even with no alarm at all.
• Response officer dispatch tracking — arrival and outcome logged against every alarm.
• Full audit trail and customer history reporting, with licence-usage tracking built into every report.

• Complete staff/client management — clients, zones, operators, response officers and technicians all managed from one admin area with role-based permissions.
• Secure one-time-code remote support access — every support session logged, never a shared password.
• Built-in backup/restore and automatic update checking.

A guided legacy-data migration path for firms moving off NXTFOX older Access-based system — existing clients, staff and history carried across, not a from-scratch re-entry.